FAQs

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What is the "Get paid" feature in the app?

With the in-app "Get paid" feature! You can get paid whenever you want, as often as you want.

Simply click the “Get paid” button on your Earnings page and receive the payment in working day. This way you can better manage your finances and have access to money in an emergency. By selecting Early Cash Out, you will discount your delivery fees by HK$5 in return for Deliveroo agreeing to pay you earlier than the normal weekly payment cycle. You will see a line item called “Prompt Payment Discount” under your delivery fees on our invoice. Don't worry, you choose not to use this feature, you will still get paid weekly on Wednesdays.

Kind reminder! Sometimes it might take extra days for the payment to arrive, so please be patient!

Want to learn more? Go to this page for more information.

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