Find out more about how being a rider works here at Deliveroo. Keep up with the latest and greatest.
Deliveroo HK Rider Website
FAQs
Common questions
- Can someone else work on my behalf as a substitute?
Working flexibly with Deliveroo means you choose exactly how you work. This means you are free to appoint someone to deliver on behalf of yo…
Substitutions - How do I update my account details?
You can update your phone number and email address yourself, directly in the rider app. Just open up the app and tap on your name in the men…
App - What if the customer’s location changes while I deliver an order, or the map shows a wrong pin?
If this happens, please contact our Live Rider Support team at once, or contact us via the Rider website after you’ve completed the delivery…
Orders