FAQs
Common questions
- How do I update my account details?
You can update your phone number and email address yourself, directly in the rider app. Just open up the app and tap on your name in the men…
App - Why can't I call and reach out to the customer?
This can be due to many reasons, including: Network issue Customer input a wrong number Your current phone number doesn't match the number r…
Orders - When will I see and receive my fees?
Payment and payment invoice of the previous cycle is processed and shown in the Rider App WEEKLY on Wednesdays. The payment cycle starts ev…
Fees
