FAQs

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If there's an emergency while I'm on an order, what should I do?

In the event of an emergency – such as a traffic collision or crime – the first thing you should do is get to safety. Your safety is the number one priority in these situations. Once you feel safe, call the emergency services on 999 to make sure you get any assistance you need.

Once everyone involved is safe, please contact Rider Support when you can to tell the team what happened.

Want to learn more? Go to this page for more information.

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