News
Events
Perks
Insurance
COVID-19
Contact Us
Apply
App Features
Delivering Orders
Food Safety
Fees & Payments
Kit & Equipment
Substitution
New to Deliveroo
Download App
Privacy
FAQs
Menu
News
Events
Perks
Insurance
COVID-19
Contact Us
Apply
App Features
Delivering Orders
Food Safety
Fees & Payments
Kit & Equipment
Substitution
New to Deliveroo
Download App
Privacy
FAQs
Australia
Belgium (English)
Belgique (Français)
België (Nederlands)
España (Español)
France (Français)
Hong Kong (English)
香港(中文)
Ireland
Italy (English)
Italia (Italiano)
Kuwait
Netherlands (English)
Nederland (Nederlands)
Singapore
Qatar (English)
United Arab Emirates (English)
United Arab Emirates (Urdu)
United Kingdom
FAQs
Substitutions
Change topic
How many substitutes can an account owner appoint?
Can I refuse to complete Right To Work checks?
Why can't I call and reach out to the customer?
Can someone else work on my behalf as a substitute?
Can my substitute use a different vehicle type deliver orders?
Topics
Contact us
See all FAQs
Substitutions
See all FAQs
New to Deliveroo
See all FAQs
Fees
See all FAQs
Kits
See all FAQs
Safety
See all FAQs
Insurance
See all FAQs
Orders
See all FAQs
App
See all FAQs