Deliver with Deliveroo

You say where, you say when

Make money on your own schedule with a scooter, bike, or on foot.

  • Work when you want to
  • Reach your earnings goals
  • Get round-the-clock support

What you'll need

  • Scooter (with licence and insurance) or a bike if you are not walking
  • Safety equipment (e.g. helmet)
  • Smartphone with iOS 12 / Android 6 or above
  • Proof of your right to work self-employed in Hong Kong
  • Age 18+

Ready to earn? Just tap the app

Use your app to go online whenever you’re in an area we cover, within our opening hours. While you’re online, we'll offer you orders to deliver. Choose when and where you want to deliver – it’s all up to you.

We're always here for you

When you’re on the road, we’re with you – for help, advice and support, just message us in the app. Your safety is our priority, so we’ll insure you in case of accidents, too. It’s totally free and applies from the moment you go online.

Competitive fees

We pay a competitive fee for each order you deliver. You can earn tips from customers too, to help towards your earnings goals.

Ways to boost your earnings

Take advantage of busy areas and earn more at evenings and weekends.

Support, training and free accident insurance

Our support teams are always with you. We offer safety training and equipment, as well as a completely free accident insurance when you’re on the road.

Get paid when you want

We’ll transfer your earnings weekly. Want to get paid faster? Cash out in the app daily.

Professional kit

Highly visible, comfortable and breathable gear, suitable for the climate you’re riding in.

Leading delivery platform

We’re one of the busiest food delivery platforms in Hong Kong, delivering orders in your local area every day.

How it works

Once you’ve joined Deliveroo, here’s what to expect...

1

Accept and go

While you’re online, we’ll offer you orders to deliver. Tap to accept the order.

2

Collect the order

You’ll see a map with a suggested route to the restaurant. Show a staff member your screen to get your packed order.

3

Make a customer’s day – deliver their food!

Next, we'll show you a suggested route to the customer. After you've delivered their food, you're ready to accept a new order.

Applying online is easy

Make sure you have your Hong Kong ID, driving licence (for scooters) and proof of right to work with you.

Frequently asked questions

  • What are the requirements for being a rider?

    To ride with Deliveroo you’ll need:

    • Proof of your right to work in Hong Kong
    • A smartphone – (iOS 11 and above) or Android (6.0 and above)
    • Your own vehicle (bicycle, scooter, or foot) with the necessary safety equipment
    • Your own Hong Kong bank account

    You must also:

    • Be 18 years old or above
    • Scooters will also need vehicle insurance.
  • What documents do I need?

    One document to prove your right to work in Hong Kong, which could be:

    • HKID
    • (Non-permanent): Passport with valid visa

    One document to verify your bank account number, which could be:

    • A bank statement
    • An e-statement

    If you’re applying to ride with a scooter you’ll also need to provide:

    • HKSAR motorcycle driving licence
    • Vehicle registration
  • What does Deliveroo’s free rider insurance cover?

    Every rider with Deliveroo is protected with personal accident and income protection insurance, completely free. This provides cover for injuries and protects you against the financial costs in the unfortunate event of an accident.

    All riders including cyclists, scooters and walkers are covered when delivering an order.

    You can view more information about this insurance cover, including policy terms and conditions, and excess fee details on our Deliveroo Rider Website.

  • How do I get paid?

    Riders get paid for each delivery they make. The exact order fee varies per delivery as it is based on distance. Your total earnings will be made up of order fees and acceptance-based boost fees. You will be told of the delivery fee payable before you accept the order. Visit our Deliveroo Rider Website for more details.

    Fees are paid every week on a Wednesday. If you want your fees sooner, you can use our cash out feature in the app for a fee.

    Riders keep 100% of any tips they receive and these are paid at the same time as the rest of your fees.

  • What kit do you offer?

    Once you’ve completed the application process, you can order the professional kit from the Deliveroo Kit Store – we’re running a special offer for new riders where core kit items are discounted. Here’s what is included in our bundle:

    Scooter / Motorcycle

    • Reflective jacket
    • T-shirt
    • Small thermal bag
    • Thermal backpack

    Bicycle

    • Reflective jacket
    • T-shirt
    • Small thermal bag
    • Thermal backpack

    Walker

    • Reflective jacket
    • T-shirt
    • Two small thermal bags

    For more details, please visit our Deliveroo Rider Website.

  • Can I use my own kit to deliver?

    You are required to deliver with kit that complies with our safety standards. You may choose to use kit from a supplier of your choice. Please keep in mind that you will be required to provide proper equipment proof at the final stage of the application process.