Yes, we offer free kit replacement if you hit certain order delivered threshold. Simply follow the steps below:
- Fill in the Typeform in the link below, please upload the photo of your damaged equipment together with your HKID card. Provide your delivery address at the Equipment Request form.
- An “Order Confirmation” email will be sent to your email once the request has been processed (usually between 3-5 business days). If you are not eligible for a free replacement, we will let you know via email.
Want to learn more? Go to this page for more information.