FAQs
Insurance Change topic
- Who is covered under the policy?
- What should I do if I’m involved in an accident? How can I make an insurance claim?
- How do I make a claim?
- Do I have to pay anything towards the cost of any damage?
- What information will I need to provide during a claim?
- When and where will I be covered?
- Do I need to update my personal details in order to make a claim?
- What happens if I work for other companies too?
- Will my scooter and kit be insured?
When and where will I be covered?
From 27th September 2018 onwards, you are covered automatically by our accident insurance – whenever and wherever you’re out on the road with us in Hong Kong. This includes the whole time you’re online, as well as up to one hour after you go offline.
Want to learn more? Go this page for more information.
