FAQs

Insurance Change topic

What information will I need to provide during a claim?

You’ll need to provide some evidence to support your claim – either when you first make the claim, or at any time during the claims process.

Marsh will probably ask you:

  • Can you explain what happened?
  • When did the accident take place?
  • Where did it happen?
  • Did the accident cause any damage to someone else’s vehicle or property?
  • Do you have any photos of any damage?
  • Can you provide names and contact details for anyone else who was involved in this accident?
  • Did anyone see the accident? If so, can you provide their name and contact details?
  • If you have a statement and reference number from the police, can you share this?

Want to learn more? Go to this page for more information.

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