FAQs
New to Deliveroo Change topic
- How do I get paid?
- What are the requirements for being a rider?
- My rider account has been created and I am able to login ot the rider app. What should I do to change my vehicle type?
- I can’t see the $200 discounted price in my shopping cart, what should I do?
- How long does it take to apply?
- What does the free rider insurance cover?
- What are the required documents to apply as a rider?
- Why can’t I log in to the Rider App after applying?
- I’ve already submitted the application but chose the wrong vehicle type, what should I do?
- Can I start working without a thermal bag?
- Can I borrow my friend’s scooter and apply as a scooter rider?
- Does switching zones speed up my application waiting time?
- What kit does Deliveroo offer to riders?
- Who is eligible to enjoy the $200 discounted price for Deliveroo bundle?
I’ve already submitted the application but chose the wrong vehicle type, what should I do?
If you chose the wrong vehicle type, please email us at ridersupplyhk@deliveroo.hk. However, depends on the vehicle you chose and you wish to change to, you might have to sign a new supplier agreement with us.
Just created your rider account? Go to this page for more information.
