FAQs
New to Deliveroo Change topic
- How do I get paid?
- What are the requirements for being a rider?
- My rider account has been created and I am able to login ot the rider app. What should I do to change my vehicle type?
- I can’t see the $200 discounted price in my shopping cart, what should I do?
- How long does it take to apply?
- What does the free rider insurance cover?
- What are the required documents to apply as a rider?
- Why can’t I log in to the Rider App after applying?
- I’ve already submitted the application but chose the wrong vehicle type, what should I do?
- Can I start working without a thermal bag?
- Can I borrow my friend’s scooter and apply as a scooter rider?
- Does switching zones speed up my application waiting time?
- What kit does Deliveroo offer to riders?
- Who is eligible to enjoy the $200 discounted price for Deliveroo bundle?
What are the requirements for being a rider?
To ride with Deliveroo you’ll need:
- Proof of your right to work in Hong Kong
- A smartphone – (iOS 15.0 and above) or Android (8.0 and above)
- Your own vehicle (bicycle, scooter, or foot) with the necessary safety equipment
- Your own Hong Kong bank account
You must also:
- Be 18 years old or above
- Scooters will also need vehicle insurance.
Just created your rider account? Go to this page for more information.
