FAQs
New to Deliveroo Change topic
- How do I get paid?
- What are the requirements for being a rider?
- My rider account has been created and I am able to login ot the rider app. What should I do to change my vehicle type?
- I can’t see the $200 discounted price in my shopping cart, what should I do?
- How long does it take to apply?
- What does the free rider insurance cover?
- What are the required documents to apply as a rider?
- Why can’t I log in to the Rider App after applying?
- I’ve already submitted the application but chose the wrong vehicle type, what should I do?
- Can I start working without a thermal bag?
- Can I borrow my friend’s scooter and apply as a scooter rider?
- Does switching zones speed up my application waiting time?
- What kit does Deliveroo offer to riders?
- Who is eligible to enjoy the $200 discounted price for Deliveroo bundle?
What does the free rider insurance cover?
All Deliveroo riders receive personal accident and income protection for free. This includes coverage for injuries and protects you from financial costs in the unfortunate event of an accident.
All riders including cyclists, scooters and walkers are covered when delivering an order.
To view more information about the insurance coverage, policy terms and conditions and excess fee details, click here.
Just created your rider account? Go to this page for more information.
