FAQs
App Change topic
- How do I complete the identity check?
- How do I update my account details?
- What is the "Get paid" feature in the app?
- Why can't I log in to the rider app account?
- How do I update my bank details?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I use the "Planner" page?
- How do I change my vehicle type?
- How can you find the full Rider ID in the app?
- How do I report a bug?
- How do I update my contact details?
How do I use the "Planner" page?
You no longer need to book any sessions in the "Planner" page when you go online.
However, you can still use it as a way to check all the incentives we have put in place in advance at different peak times, so you can plan ahead to maximize your earnings.
Want to learn more? Go to this page for more information.
