FAQs
App Change topic
- How do I use the "Planner" page?
- What is the "Get paid" feature in the app?
- How do I change my vehicle type?
- Do statistics impact my earnings?
- How can you find the full Rider ID in the app?
- How do I report a bug?
- How do I update my bank details?
- How do I update my contact details?
- How do I update my account details?
- Why can I no longer log in to the rider app account?
Why can I no longer log in to the rider app account?
This can due to the reasons listed, such as:
- You are being disabled or terminated - please check your email
- Wrong login information, such as wrong email or phone number - please double check your account credentials
- App Error - please try to delete and re-download the app, if the problem persists, please remember to attach the screenshots as a proof after you click the button below to contact the rider support team.
Want to learn more? Go to this page for more information.
