FAQs
App Change topic
- How do I complete the identity check?
- How do I update my account details?
- What is the "Get paid" feature in the app?
- Why can't I log in to the rider app account?
- How do I update my bank details?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I use the "Planner" page?
- How do I change my vehicle type?
- How can you find the full Rider ID in the app?
- How do I report a bug?
- How do I update my contact details?
Does Deliveroo support beta versions of iOS/Android?
Currently the rider app is only supported on stable versions of iOS and Android - we do not support private or public beta versions.
This means if you're using a beta version of iOS or Android the app will not work correctly, or may not work at all.
If you're currently using a beta version of iOS or Android please downgrade to the latest stable version of the operating system. You can learn how to downgrade your version of iOS here, or Android here.
Alternatively, you can use any other Apple or Android device running a stable operating system version by downloading the rider app from the App Store or Google Play.
