Deliveroo is ending operations in Hong Kong on 7 April 2025. As part of this process we've partnered with foodpanda who will continue serving customers, restaurants, and riders in Hong Kong. For riders, foodpanda is offering extra incentives for new riders and riders who haven't worked in a while:
For Deliveroo couriers who are new to foodpanda, you will receive an extra fee (HKD200 for walkers, HKD500 for other vehicles) upon registration and completion of first 10 orders. You can join foodpanda via the unique personalised link sent via email to enjoy these exciting onboarding offers.
Couriers with an existing foodpanda account who have not taken any sessions since 31 January 2025, will receive the same extra fee (HKD200 for walkers, HKD500 for other vehicles) upon completion of the first 10 orders in the first month. You may log in to foodpanda and start booking your shifts (check this guide on how to book shifts).
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Please see the FAQs below, visit the foodpanda website or join the Telegram channel for more information.
FAQs
Do I need to get a foodpanda rider account or will one be created automatically for me?
If you don’t have a foodpanda rider account, you’ll need to create one and complete onboarding using the unique link Deliveroo sent you via email.
If you already have an account, even if you haven’t used it in a while, you can start booking sessions immediately logging in to the foodpanda rider app link (check this guide on how to book shifts).
How can I get onboarded on foodpanda?
You will use a unique registration link provided by Deliveroo via email. You can then use your unique one time rider code to register.
When can I start delivering with foodpanda?
After you registered and provided a correct unique code, your data will be subject to verification. After successful verification, you will receive your foodpanda rider ID and account password. From that point, you can start booking shifts and delivering orders.
Until when can I submit my documents for registration?
We are giving Deliveroo riders a period of 4 weeks after registration (via the unique link and code in your email) to provide the necessary documents. During this period, you can begin taking sessions and delivering orders.