FAQs

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How do I update my account details?

You can update your phone number and email address yourself, directly in the rider app.

Just open up the app and tap on your name in the menu. From here, you can add your correct details and hit save.

If you’re assigning a substitute, remember to update the registered phone number in your ‘Profile’ page using their mobile phone so they can login to your account directly.

More importantly, doing so will also allow them to be able to use the in-app call feature to reach out to customers when they deliver an order, otherwise the call feature could be unfunctional.

Want to learn more? Go to this page for more information.

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