Protecting your data

At Deliveroo, we know how important it is to protect all personal data we have access to, like names, phone numbers and addresses. This is why we work hard to keep improving everyone’s experience with us, while doing everything we can to keep their personal information safe.

It’s important to know how we look after your own personal data and how you should protect our customers’ privacy too.


Rider privacy policy

Protecting your personal data is really important to us and we want you to feel confident about the way we do this.

You’ll find everything you need to know in the rider privacy policy. It’s available online and in the app at any time.

View rider privacy policy


Rider data terms

We take our customers’ privacy very seriously. When you or your substitute deliver with us, you will need to handle customers’ personal data to make deliveries, so it’s important you protect it.  

From 25 May 2018, new data protection law means we need to add some extra terms to your Supplier Agreement with us. These new terms set out your responsibility to process our customers’ personal data responsibly and securely.

View rider data terms